About Your Bill
The area that Perkasie Regional Authority services for water and/or sewer is divided into three (3) sections (A, B and C) for billing purposes. Bills are dated the first business day of the month and are delivered to the Quakertown Post Office the day before. The billing months for each cycle are as follows:
Cycle A - March, June, September, December
Cycle B - January, April, July, October
Cycle C - February, May, August, November
Water and sewer services are billed in arrears. This means that your bill for service covers your usage for the prior ninety (90) days of your applicable billing cycle.
Please be advised that there is a "base rate" for water and sewer services. If your property uses no water, the property will still be billed the base rate for the services being provided to your property. Please see our Rate Schedule for applicable charges.
Bills are dated the 1st and are due by the 20th of the month. A 10% penalty for late payments is added after 12:00 noon on the following business day. If the bill date should fall on a weekend/holiday, the due date is the next business day with the late penalities being added after 12:00 noon on the 2nd full business day. For your convenience, payments can be made over the phone with a Visa, MasterCard, Discover or electronic check at no additional fee. Approximately forty-five (45) days after the bill date, a Rapid Response courtesy phone call is made to all customers who have not yet paid their bill in full. Approximately three (3) weeks later, another Rapid Response courtesy shut off phone call is made notifying the customer that the account is now more than forty-five (45) days past due and the account is scheduled for shut off in the next couple of weeks. Approximately seven (7) days after the shut off phone call, notices are hand delivered and posted to all doors indicating the property will be shut off and a certified letter will be forthcoming should we not receive payment in approximately the next week or so. Approximately seven (7) days later, a certified letter is mailed (with a $10 charge added for processing the certified letter) stating that the property will be shut off in the next approximately five (5) days. After the five (5) days, if we still do not receive payment, the property is shut off and another notice is posted to the door indicating property is shut off for non-payment.
We accommodate property owners if they have a tenant and the tenant is responsible for payment by mailing a duplicate of the bill and also of all of the notices. This way the property owner is always aware of outstanding and/or delinquent account balances. This does not relieve the owner of the ultimate responsibility of payment.
See the Billing Calendar Notification Fee Schedule provided below.
When bills are processed, they are reviewed for unusual usage. In the event we would need to notify you of high usage, please be sure that the office has a contact number available for your account.
Please keep in mind, PRA does not have the ability to monitor customer usage on a daily, weekly or monthy basis - all meters are read on a quarterly basis unless prior arrangements have been made to monitor usage for the property.
In the case of high usage, if the customer has not changed their normal habits, the high usage would be a direct result of a leak within the property. See the "About" tab under Questions/Answers on ideas for how to isolate a leak or contact a plumber.
Understanding Your Bill
See the sample bill handout below to understand how to read your bill.
Filling Swimming Pools
With the summer approaching, we have received a few inquiries regarding filling pools. While Perkasie Regional Authority does not offer the service of filling pools, the Authority does not discourage our customers from filling their pools with public water. If you choose to fill a pool from your hose, the water cost would be an additional $6.00 per 1,000 gallons of water. This means that if your pool requires 10,000 gallons of water, the additional water charges added to your quarterly bill would be $60.00.
Please keep in mind that if you are connected to the Authority’s sewer system, Perkasie Regional Authority does NOT offer credits for the sewer portion of your bill when filling the pool.
If you are connected to the Authority’s sewer system, the sewer charges would be an additional $10.25 per 1,000 gallons needed. That means that if your pool requires 10,000 gallons of water, the additional sewer charges added to your quarterly bill would be approximately $102.50.
See link below.
|2017 Rate Schedule||74.92 KB|
|2016 Rate Schedule||29.75 KB|
|2015 Rate Schedule||145.61 KB|
|2014 Rate Schedule||63.17 KB|
|2013 Combined Rate Schedule||51.79 KB|
|Sample Bill Handout||196.56 KB|
|2012 Sewer Rates and Fees||77.95 KB|
|2012 Water Rates and Fees||69.07 KB|
|Tapping Fees||2.96 MB|
|Billing Calendar Notification Fee Schedule||35.54 KB|