The area that Perkasie Regional Authority services for water and/or sewer is divided into three (3) sections (A, B and C) for billing purposes. Bills are dated the first business day of the month and are delivered to the Quakertown Post Office the day before. The billing months for each cycle are as follows:
Cycle A - March, June, September, December
Cycle B - January, April, July, October
Cycle C - February, May, August, November
Water and sewer services are billed in arrears. This means that your bill for service covers your usage for the prior ninety (90) days of your applicable billing cycle.
Please be advised that there is a "base rate" for water and sewer services. If your property uses no water, the property will still be billed the base rate for the services being provided to your property. Please see our Rate Schedule for applicable charges.
Bills are dated the 1st and are due by the 20th of the month. A 10% penalty for late payments is added after 12:00 noon on the following business day. If the bill date should fall on a weekend/holiday, the due date is the next business day with the late penalities being added after 12:00 noon on the 2nd full business day. For your convenience, payments can be made over the phone with a Visa, MasterCard, Discover or electronic check at no additional fee. Approximately forty-five (45) days after the bill date, a Rapid Response courtesy phone call is made to all customers who have not yet paid their bill in full. Approximately three (3) weeks later, another Rapid Response courtesy shut off phone call is made notifying the customer that the account is now more than forty-five (45) days past due and the account is scheduled for shut off in the next couple of weeks. Approximately seven (7) days after the shut off phone call, notices are hand delivered and posted to all doors indicating the property will be shut off and a certified letter will be forthcoming should we not receive payment in approximately the next week or so. Approximately seven (7) days later, a certified letter is mailed (with a $10 charge added for processing the certified letter) stating that the property will be shut off in the next approximately five (5) days. After the five (5) days, if we still do not receive payment, the property is shut off and another notice is posted to the door indicating property is shut off for non-payment.
We accommodate property owners if they have a tenant and the tenant is responsible for payment by mailing a duplicate of the bill and also of all of the notices. This way the property owner is always aware of outstanding and/or delinquent account balances. This does not relieve the owner of the ultimate responsibility of payment.
See the Billing Calendar Notification Fee Schedule provided below.
When bills are processed, they are reviewed for unusual usage. In the event we would need to notify you of high usage, please be sure that the office has a contact number available for your account.
Please keep in mind, PRA does not have the ability to monitor customer usage on a daily, weekly or monthy basis - all meters are read on a quarterly basis unless prior arrangements have been made to monitor usage for the property.
In the case of high usage, if the customer has not changed their normal habits, the high usage would be a direct result of a leak within the property. See the "FAQ" page under the Resources Tab on ideas for how to isolate a leak or contact a plumber.
Understanding Your Bill
See the sample bill handout below to understand how to read your bill.
Perkasie Regional Authority offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Online Bill Payment
If paying Online, just click the green "Pay Your Bill Now" button located above or at the bottom of this page, and follow the prompts. We accept all major credit cards. You will need your account number and phone number.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment coupon. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Automatic Bank Draft
The worry-free way to pay your water bill. With this service, the amount of your monthly bill is automatically deducted from your bank or savings account and credited to your utility account. There is no set-up fee or charge associated with this method of payment. To set up Automated Bank Draft, simply download and fill out the ACH Recurring Debit Form located below and drop it off or mail it to our office, along with a voided check.
Payment Drop-off Location
You may pay your bill in person at our office on RIdge Road (between Comcast & Pennridge Regional Police Station). We accept cash, check, credit cards or money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.